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They have mastered building a culture of customer service and friendliness. Every time we were there when greeted by a sales person upon telling them we were there looking for someone else. They would personally walk us inside, open the door for us and find that sales person for us. Normally at other dealers the sales person would just say we can find them inside and ... look away. We bought a SUV clearly out of my wife’s and my league of technology knowledge. Our sales person Tommy Shelly spent a lot of time teaching us how to use it and work all the stuff this thing can do. That was the standout service that we needed. They will definitely have our future business.
Toni and Tommy went above and beyond in helping to make my car shopping experience go at ease! From the moment I sat down in Toni's office she made sure to explain everything in thorough detail and answered all my questions. Tommy asked me specific questions of what I was looking for and he made sure that I was completely satisfied when selecting my new car. If it was ... not for Toni and Tommy I would not be riding in my brand new Ford Fusion today. The customer service from both employees was 5 star worthy and I would highly recommend them to all my friends and family!
Robert Bauman Helped me out with the 2016 F150 I just bought last week. I was having issues with the backup sensors not working. He helped me get my truck in at my convenience and even offered to put me in a loaner if needed. Found the issue with a harness and took care of it. He is also helping me with all the questions I have. Great and speedy service.
#1 Volume Ford Dealer In The Southeast USA

New Ford And Used Vehicle Sales In Tampa FL

There are plenty of Ford dealers in Tampa, but none that are able to deliver an experience quite like ours. Throughout the years we have grown to become Florida’s number one volume Ford dealer, and with such a wide range of vehicles available, if you’re on the hunt for a new Ford or a used vehicle in the area, your search ends here. We are committed to excellence here at Ford Fleet and we continually strive to not only uphold, but exceed our prestigious reputation. The customer comes first here and while that’s a phrase that all businesses use, our countless awards are proof that we truly believe it.

Get Award-Winning Service at Ford Fleet

For the last 15 consecutive years we have been able to secure the distinguished Ford President’s Award for outstanding customer service. While that is a feat in itself, we’re also proud to be the only Ford store in the Orlando region with 15 wins under our belt. In fact, only 22 dealers nationwide have been able to achieve similar success. In addition to the President’s Award, we are part of a select group of elite Ford dealers to receive the Triple Crown award—the highest honor presented by the automaker. As we said, the level of service that we’re capable of providing is unlike anything that you’ve ever experienced before.

#1 Volume Ford Dealer In The Southeast USA