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CUSTOMER REVIEWS

I had to take my new used truck into the dealer to have a tire repaired. I had bought it the night before(AWESOME EXPERIENCE) and we knew the tire had a problem but the service department was closed already. Turns out the tire was bad and had to be replaced (which was done for free). While I was waiting to have the new tire delivered and installed I was sitting in the ... the waiting area in the collision center. The staff were handling two different customers with grace. After the customers left it was just me in the waiting room. The guys are now in their offices continuing business and I hear them discussing the events. That's when I was really surprised to hear what their conversations were like. You know how it is, we forget the public eye is on us and let down our guards and be who we really are, Well,... this day I over heard staff speaking and acting with integrity, grace and genuine concern for the quality of workmanship they were delivering and the service level that they wanted to provide for their customers! How refreshing!!! I was the fly on the wall and walked away with a smile on my face knowing that if I ever need my vehicle repaired, this is a place I could bring it without fear. Thanks to the staff (Carlos Cerezo, Hector Serrano, Shawn Reutimann,Kimberly Meyer and several others that I did not get the names of) Way to go Brandon Ford Collision Center!
Been looking to replace my beloved F-150 for over a month with an F-250. Been to every local dealer within 50 miles of home in Brevard County with no luck. On-line searching helped me identify a potential truck but it was all the way across the state. So we contacted James Markunas at Brandon and told him we were coming to look at one they had listed as well as some ... others. He asked us to come early as they have a big Labor Day Sale on. He said, "Please call when you're an hour out and I'll have the truck ready for your inspection." When we showed up, James had the truck all ready for us to inspect and take for a drive. A walk around the facility and I knew I was likely to find the right truck as there were more F-250s at Brandon than all the other dealers I'd visited combined. When we looked at the truck I got a very good feeling as the price was really good and it was getting down to my trade. That's where Bernard Fleming came in. He said he could tell I was proud of my truck and took good care of it and valued the truck at a very good price. We looked at a few of the many (maybe 100?) F-250s they had but fell back to the beauty that we first came to see. When I got the bottom-line offer, I just couldn't say no. Their price was better than any other option I'd looked into and I ended up with the perfect truck at the best possible price! Matt Sailing made the "paperwork" a breeze, preparing it while my wife and I enjoyed a burger and dog at the outdoor barbecue they had set up for Labor Day. While we were in with Matt, James personally went over every detail of that soon-to-be-mine truck with as much attention as I'll be giving it from here on. He then helped us set up our phones to the Sync System, went over the features of our new F-250 and sent us happily on our 150 mile trip home with a full tank of fuel, a full belly, and big smiles on our faces. Thank You James, Bernard, and Matt for the best buying experience we've ever had!
This is my fifth car purchased from Brandon Ford, each time Kevin Stone and Z have made it a phenomenal experience. Great pricing, great service and efficient with my time ! I used to dread car buying...but now its different. See you next year for car #6.
#1 Volume Ford Dealer In The Southeast USA

New Ford And Used Vehicle Sales In Tampa FL

There are plenty of Ford dealers in Tampa, but none that are able to deliver an experience quite like ours. Throughout the years we have grown to become Florida’s number one volume Ford dealer, and with such a wide range of vehicles available, if you’re on the hunt for a new Ford or a used vehicle in the area, your search ends here. We are committed to excellence here at Ford Fleet and we continually strive to not only uphold, but exceed our prestigious reputation. The customer comes first here and while that’s a phrase that all businesses use, our countless awards are proof that we truly believe it.

Get Award-Winning Service at Ford Fleet

For the last 15 consecutive years we have been able to secure the distinguished Ford President’s Award for outstanding customer service. While that is a feat in itself, we’re also proud to be the only Ford store in the Orlando region with 15 wins under our belt. In fact, only 22 dealers nationwide have been able to achieve similar success. In addition to the President’s Award, we are part of a select group of elite Ford dealers to receive the Triple Crown award—the highest honor presented by the automaker. As we said, the level of service that we’re capable of providing is unlike anything that you’ve ever experienced before.

#1 Volume Ford Dealer In The Southeast USA