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How Are We Doing?

As we are tirelessly dedicated to providing a superior level of customer service, we welcome all who have visited our dealership to leave us feedback on their experience. Although we have won multiple awards for our service, we realize that there are always areas that we can improve, but without any feedback, it’s difficult to determine what we need to fix. That’s why we encourage you to let us know how we’re doing.

If you haven’t been to Ford Fleet before and are simply here to determine whether or not we’re the right fit for you, be sure to read what our customers have to say. We have nothing to hide here.

Customer Lobby
1893 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
The Irwin family 28 Nov 2020
We can’t say enough about everyone at Brandon Ford. We recently started looking for a truck that would better serve our needs. We arrived at Brandon Ford and were a little overwhelmed by the amount of people here. We quickly understood why so many were choosing Brandon Ford. The integrity and ...pride shown through their work ethic is impeccable. We were greeted and then we visited the front desk to inquire about speaking to someone on their inventory of F250s. In just a moment, we were introduced to Ilaisa. He listened to what we wanted, our budget, and immediately knew the inventory to put us on. He showed us our options and went to work with Channing in finance. Channing was extremely personable and knowledgeable. He explained all of our options and was able to meet our needs financially. The process was seamless. On our way out, Ilaisa and Kevin both walked us through features of our truck and discussed anything we had questions about. Kevin and Ilaisa made sure we were absolutely 100% happy with the whole process. We are so thrilled with our new truck and would recommend anyone looking to purchase a vehicle to visit Brandon Ford/Ilaisa. You won’t be disappointed. Thank y’all once again!! The Irwins Show more
5 rate
DealerRater
Chksuccess 25 Nov 2020
Alex Bennett was very easy to work with. He was very attentive and responded to my inquiries very quickly. The transaction was smooth and friendly. I would recommend Brandon Ford and Alex to anyone looking for a vehicle. Signed -Craig Koelsch
5 rate
Cars.com
Eric 25 Nov 2020
Kevin and Ilasia we're great! They were knowledgeable and helpful. I felt that it was important to them that we were happy with our purchase.
5 rate
Cars.com
Chksuccess 25 Nov 2020
Alex Bennett was very easy to work with. He was very attentive and responded to my inquiries very quickly. The transaction was smooth and friendly. I would recommend Brandon Ford and Alex to anyone looking for a vehicle. Signed -Craig Koelsch
5 rate
DealerRater
Eric 25 Nov 2020
Kevin and Ilasia we’re great! They were knowledgeable and helpful. I felt that it was important to them that we were happy with our purchase.
5 rate
DealerRater
Jkmuncy 20 Nov 2020
Sudesh is my man! I've bought numerous vehicles from him and this last time I came to see him he informed me that he had a new position ( which I was extremely happy for him) but he still helped me find the vehicle I wanted and made sure I was completely satisfied. Brandon Ford has a great employee ...in Sudesh. I will always be a customer of his. Thanks Sudesh again. Show more
5 rate
Cars.com
Jkmuncy 20 Nov 2020
Sudesh is my man! I’ve bought numerous vehicles from him and this last time I came to see him he informed me that he had a new position ( which I was extremely happy for him) but he still helped me find the vehicle I wanted and made sure I was completely satisfied. Brandon Ford has a great employe...e in Sudesh. I will always be a customer of his. Thanks Sudesh again. Show more
5 rate
DealerRater
Don 24 Oct 2020
Great crew to work with, they always find a way to get it done can't beat there price or level of professionalism. I would recommend them to anyone !!!!
5 rate
Cars.com
Don 24 Oct 2020
Great crew to work with, they always find a way to get it done can’t beat there price or level of professionalism. I would recommend them to anyone !!!!
5 rate
DealerRater
Pswol42 16 Oct 2020
Everyone at the dealership was very friendly, professional, and extremely willing to work with customers to negotiate a deal. Fantastic customer service from staff, as well as the best deal for a vehicle in the tampa bay area
5 rate
Cars.com