As we are tirelessly dedicated to providing a superior level of customer service, we welcome all who have visited our dealership to leave us feedback on their experience. Although we have won multiple awards for our service, we realize that there are always areas that we can improve, but without any feedback, it’s difficult to determine what we need to fix. That’s why we encourage you to let us know how we’re doing.
If you haven’t been to Ford Fleet before and are simply here to determine whether or not we’re the right fit for you, be sure to read what our customers have to say. We have nothing to hide here.
Good morning, my recent visit to Brandon Ford's service department was excellent. I followed Marty Heiss over from his previous dealership. He gave 5 star service there and he is giving 5 star service here at Brandon Ford. Thank you Marty for all of your help.
19 Apr 2021
I live near New Orleans but schedule trips to in Florida to get service at Brandon Ford because the employees and the services they provide are FAR SUPERIOR to any other dealership with which I've ever dealt. During my last visit three weeks ago, Brent Thirkill was my main point of contact and onc...e again he showed why Brandon Ford is THE place to go for honest, fair, reasonable priced, outstanding Customer Service. Brandon Ford employees tell you the truth about what needs to done, don't try to upsell unnecessary or more expensive services,and make certain you know they see you as a valuexcustomer they hope to see again. I highly recommend Brandon Ford for service, and Brest Thirkill for his outstanding attitude and focus on Customer Satisfaction. He makes you believe you've come to the right place as soon right away. eShow more
04 Apr 2021
Devin Parham is a 10/10 recommendation! Best sales man ever !! So patient and understanding took us about 8 hours and he didn’t rush us. Make us feel any kind of way about questions and if he didn’t know he FOUND out ! Even when waiting for financing he came and checked on us multiple times ! Am...azing customer skills, great people skills. If you need a new car or pre-owned certified Devin is the best person to ask for ! You will not be disappointed !Show more
22 Mar 2021
Went to Brandon Ford to investugate, not buy. My salesman, Ilaisa Taloa spent a lot of time discussing my needs and showing me some options. When I left, I was informed, not high pressured, and comfortable. Fast forward a week, I called Ilaisa, he pulled my info, worked to find the right truck and s...tructure the deal. Start to finish, that day, we spent 4 hours at the dealership, which included detailing the F-150 I bought. Great buying experience. Ilaisa did everything he Saud he would or could do. I highly recommend this dealer and especially my guy, Ilaisa Taloa!Show more
17 Mar 2021
I'm not an easy one, but I have to said they sell a lot of Fords bc they have good people focused on what they need to do.So, afther been looking on other dealerships, Brandon Ford was the only one to give me a real price and deal. They are clear.
Army Vet Leo
08 Mar 2021
If you want an amazing car buying experience, ask for Sam Alami. He treats his customers like family. He offered the best deal in town.
23 Feb 2021
Had a really great time in purchasing my pre-owned 2018 Escape from Brandon Ford. Alex Bennett was a pleasure to work with. I was in and out of there in about 3 hours. I found Fred Power, sales manager, to be an upfront, knowledgeable and very entertaining man. My only criticism is that Fred shoul...d wear more than a tight Speedo and tank top while at work. Nice job fellas! T.M.Show more
21 Feb 2021
Fantastic 1st purchase experience with Brandon Ford. My purchase was smooth and easy. I felt well represented. Great attention to detail for my specific needs were met and exceeded. I am 100% satisfied.
26 Jan 2021
I purchased 2 new vehicles during 2020 and J.C. Clement did a great job taking care of both! No B.S. upfront and honest!
05 Jan 2021
Just purchased our 4th truck from Brandon Ford. Ricardo Liburd, Channing Roberson and Robert Lopez are a pleasure to work with. Their attitudes and professionalism are the reason I drive past several Ford Dealers that are much closer to home and work to do business with Brandon Ford. Outstanding exp...erience.Show more