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How Are We Doing?

As we are tirelessly dedicated to providing a superior level of customer service, we welcome all who have visited our dealership to leave us feedback on their experience. Although we have won multiple awards for our service, we realize that there are always areas that we can improve, but without any feedback, it’s difficult to determine what we need to fix. That’s why we encourage you to let us know how we’re doing.

If you haven’t been to Ford Fleet before and are simply here to determine whether or not we’re the right fit for you, be sure to read what our customers have to say. We have nothing to hide here.

Customer Lobby
1802 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
wthamrick2 29 Nov 2019
Recently purchased my first vehicle from Brandon Ford. (It is actually my first truck and first Ford.) I had read positive online reviews of Brandon Ford, so my initial inquiries, questions, requests went to them, along with several other dealers. Tommy Shelly was the representative who contacted ...me from Brandon Ford and who I dealt with throughout the process. Tommy was always responsive, knowledgeable, honest and forthcoming; he was never pushy, shady or manipulative. I use those last descriptors because I did encounter that type of behavior at a few other dealers; so know this, that kind of thing still does go on. On the other hand, Tommy responded to what had to be my seemingly endless emails and was always very friendly and jovial while being knowledgeable. Barry Moss in Finance was very easy to deal with as well. He was friendly, professional, knowledgeable and efficient. My take after this process is that, Brandon Ford has (without a doubt) the largest selection of available vehicles from which to chose, the lowest possible price without games or tricks, and fantastic salespeople. Show more
5 rate
DealerRater
wthamrick2 29 Nov 2019
Recently purchased my first vehicle from Brandon Ford. (It is actually my first truck and first Ford.) I had read positive online reviews of Brandon Ford, so my initial inquiries, questions, requests went to them, along with several other dealers. Tommy Shelly was the representative who contacted ...me from Brandon Ford and who I dealt with throughout the process. Tommy was always responsive, knowledgeable, honest and forthcoming; he was never pushy, shady or manipulative. I use those last descriptors because I did encounter that type of behavior at a few other dealers; so know this, that kind of thing still does go on. On the other hand, Tommy responded to what had to be my seemingly endless emails and was always very friendly and jovial while being knowledgeable. Barry Moss in Finance was very easy to deal with as well. He was friendly, professional, knowledgeable and efficient. My take after this process is that, Brandon Ford has (without a doubt) the largest selection of available vehicles from which to chose, the lowest possible price without games or tricks, and fantastic salespeople. Show more
5 rate
Cars.com
Woody.murray 25 Nov 2019
Ilaisa was very patient with us looking at different models on multiple lots. We never felt pressured or rushed. I will definitely refer him to friends and family. He provided a great truck buying experience!!!
5 rate
Cars.com
Woody.murray 25 Nov 2019
Ilaisa was very patient with us looking at different models on multiple lots. We never felt pressured or rushed. I will definitely refer him to friends and family. He provided a great truck buying experience!!!
5 rate
DealerRater
Wgull 24 Nov 2019
We came down from Georgia to purchase a car that was advertised - priced below any other dealers. They had it detailed and got everything ready for us quickly! Loved working with Tommy Shelly! I would recommend this dealership to anyone.
5 rate
Cars.com
Wgull 24 Nov 2019
We came down from Georgia to purchase a car that was advertised - priced below any other dealers. They had it detailed and got everything ready for us quickly! Loved working with Tommy Shelly! I would recommend this dealership to anyone.
5 rate
DealerRater
jaidenandbrantleysnana 14 Nov 2019
This was only my 2nd oil change but both times Tyler took care of me. He is a kind, polite employee who has always been so polite. I asked for him today because you dont deal with many people like him anymore. He truly cares that he gets the job done right. Thank you Tyler!
5 rate
Cars.com
jaidenandbrantleysnana 14 Nov 2019
This was only my 2nd oil change but both times Tyler took care of me. He is a kind, polite employee who has always been so polite. I asked for him today because you dont deal with many people like him anymore. He truly cares that he gets the job done right. Thank you Tyler!
5 rate
DealerRater
Stephen D. 21 Sep 2019
Alex Morphew sold my husband and I a beautiful CPO Mustang. He was fun and honest. We actually enjoying the car buying experience. Mike Culmo GoT is a stellar rate, wait for him. He’s the best. Thank you both for your help!
5 rate
DealerRater
Stephen D. 21 Sep 2019
Alex Morphew sold my husband and I a beautiful CPO Mustang. He was fun and honest. We actually enjoying the car buying experience. Mike Culmo GoT is a stellar rate, wait for him. He's the best. Thank you both for your help!
5 rate
Cars.com